FAQ

PRIVACY POLICY

 

Prina Jewelry is committed to ensuring the privacy and security of our customers. We value your business and your trust. We will not share or sell your personal information unless we are ordered to do so by a court, otherwise required to do so by law, or have a good faith belief that access, preservation, or disclosure of such information is reasonably necessary to protect the rights, property, or safety of Prina Jewelry, its clients, website users, or the public. The information provided below explains our policies for the collection and use of information as it relates to your interaction with our website.

 

Security
Prina Jewelry utilizes commercial grade technology for shopping and ecommerce security. This site has security measures in place to protect the loss, misuse and alteration of the information under our control. All orders are transmitted over secure Internet connections using SSL (Secure Sockets Layer) encryption technology. All Credit Card information is passed onto the credit card processor and is never stored in our database for future use. Prina Jewelry does not knowingly collect any personal information from children under the age of 13. While Prina Jewelry makes good faith efforts to store information in a secure operating environment not available to the public, Prina Jewelry cannot guarantee complete security and disclaims liability for unintentional security breaches. 

 

Anyone using the web can enter and shop on prinajewelry.com or may choose to log in before shopping. During the login process, the user is required to give contact information (such as name, telephone number, address and email address). Logging in involves creating a username and password, which allows access to a personal account with purchase history and other information. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. Accounts are not required to place an order, however they are there for the customers' convenience for future orders and to access order history and other related information. As a result, a customer may choose to check out as a guest.

 

All of your personal information (such as name, address, email address, telephone number) is stored on our secure database. We use this information to process and fulfill your order and to provide you with a bill for your purchase. In addition, we also use it to communicate with you about your order, such as confirming shipment, contacting you if there are problems, or following up to get feedback on our service. We also use contact information and purchase history (but not financial information) in order to a provide a more personalized shopping experience, such as rewarding existing customers with special offers and alerting you to new products that you might like. Should you not wish to receive these communications, you may opt out of future notices by following the instructions to remove yourself from our correspondence list. As indicated above, Credit Card information is passed onto the credit card processor and is never stored in our database.

 

Changes to Our Privacy Policy 
We reserve the right to modify this Privacy Policy at any time. Any material changes we may make to this Privacy Policy document in the future will be updated and noted on this page.

 

Contact Details
Please direct any questions about this Privacy Policy to shop@prinajewelry.com